We are unable to cancel an order once it has been placed on snapupbox.com. For modifying and changing orders and/or information, you would need to contact our customer care to assist you.

Once an order is placed on snapupbox.com, there is only a very small window of time when we are able to change or modify an order. Typically an order can only be changed or modified within approximately 15 minutes from the time it was placed. 

If there is an issue with the order such as errors to the shipping address, incorrect item quantity or the order was placed without a promo code or discount, we may be able to help. Please contact us so we can help.  

How to Modify or Change Your Order

Step 1: Contact us at support@snapupbox.com.

Step 2: Once our Customer Service representative has verified the order to be changed or modified, you should receive an email that your order has been successfully modified.

Step 3: When viewing your recent orders, you should see the latest information.